Good Doctor Technology, a joint venture between China’s Ping An Healthcare and Technology Company and Singapore-headquartered ride-hailing and e-commerce company Grab backed by Japan’s innovation investor Softbank Group, said on August 6 that it officially launched its Thai operations.
It will now provide access to full-time employed doctors who have been specially trained to deliver virtual consultations in the country, the company noted.
Good Doctor Technology said it wants to tap the digital healthcare opportunities in Thailand at a time when the trend towards telemedicine is accelerating amid the Covid-19 pandemic as both individuals and healthcare institutions and other medical providers turn to alternative ways of providing essential services through virtual channels.
Telemedicine can help avoid congestion at hospitals
During a crisis like Covid-19, telemedicine is also playing an important role in limiting patient referrals to hospitals, allocating hospital capacity to more important cases, the company noted.
In Thailand, Good Doctor Technology now plans to offer its “online-to-offline” patient care model, through which users can have a virtual health check and then follow up with a physical consultation with the same doctor at the hospital or clinic, should this be required.
The company promises that users, once logged in into its app, would get connected to its in-house doctors within 60 seconds, complete their virtual consultation and receive a diagnosis or treatment recommendation with prescription grade medication electronically transacted from its e-pharmacy network within 15 minutes, after which they would receive their medications delivered to their homes in less than 60 minutes.
Good Doctor Technology was launched in 2018 in Singapore and first brought its services to Indonesia where it now has around 12 million users. Parent Ping An Healthcare and Technology Company, a unit of China’s Ping An Insurance, has introduced telemedicine and digital healthcare in China and had 346 million registered users as of 2020.
According to Investvine
