TWG Tea was established in 2008. The company opened its first tea outlet in Raffles Place's Republic Plaza.

In 2008, during its first year of operations, TWG Tea products were sold at Dean & Deluca, in New York. In 2010 the brand opened its first overseas store in Jiyūgaoka, Tokyo. Within a span of six years, TWG Tea has opened salons and boutiques in 14 countries. As of 2014, TWG Tea had distributors or outlets in Singapore, Russia, Japan, Morocco, Hong Kong, Malaysia, Thailand, Taiwan, China, the United Arab Emirates, Qatar, the Philippines, Indonesia, South Korea, the United Kingdom, the United States of America, India and Australia.

In 2014, TWG Tea opened a training facility at its headquarters in Singapore where it trains staff in tea preparation, tea history, and how to mix and pair tea with food.

Branded as the "first and only upscale tea salon" in Singapore, TWG Tea sells tea, as well as tea-infused food, such as savoury items, pastries and desserts. TWG Tea products are sold through the company's outlets as well as in upscale retailers such as Harrods and Dean & DeLuca. TWG Tea sells over 800 different tea varieties from every tea producing country in the world.

According to wikipedia